When you place an order your delivery address and products are confirmed with our shipping software. At this point we can’t modify or cancel the order. If you placed an order in error, you’ll have the possibility to return after delivery.
If you want to return something, you have 14 days from the delivery date to request and despatch a return. You can request a return here. You'll need your order number and the same email address you used to place the order. Original shipping costs are non-refundable and return shipping is on you. If your products are sent back later than 14 days you’ll only be eligible for a store credit.
We never share or sell your personal information to any third party. Your details are only used to contact you about your order. We use (SSL - Secure Socket Layers), a firewall and a digital certificate issued by VerisignTM to protect certain of Your Personal Information. Your credit card information is never stored.
IMPORT DUTY AND TAX
All International orders may be subject to import duty and fees on delivery. Duties are based on the sales tax rate of your country. Orders to the USA with a value under $800 will not attract import duties. If your order is over $800 we recommend placing separate orders.
In the unlikely event that you believe your product has a manufacturing defect, you need to let us know within 5 working days from delivery. If your product develops a noticeable problem at any time, just get in touch and we’ll help you find a solution.
This site and all of its contents is owned and operated by SOTTSTYLE SRL - a company registered in Moldova.